Data Collection Details:
- What specific personal information does Family Funeral Funding collect (e.g., names, addresses, Social Security numbers, financial information)?
- Names
- Addresses
- Phone Numbers
- Email Addresses
- Decedent
- Name
- Death Certificate
- SSN
- Beneficiary
- Name
- Home Address
- Phone Number
- SSN
- Company Information
- Funeral Home Name
- Funeral Home Address
- EIN
- Website
- Bank Account Information
- Does Family Funeral Funding collect any sensitive information like medical records or death certificates?
- In some cases, both. Every claim requires a death certificate.
Data Collection Methods:
- How is the information collected? Is it only via the website or also through other channels (e.g., email, phone, in-person)?
- Primarily, through the website. But, also through phone and email in some cases.
- Does the website use forms, a dashboard, or other tools for data submission?
- Forms accessed through a dashboard.
Third-Party Data Sharing:
- Which third parties does Family Funeral Funding share personal information with (e.g., insurance companies, legal representatives)?
- Insurance companies
- Legal representatives
- Banks
- Credit Reporting Agencies
- Does Family Funeral Funding share data with any external service providers for operational support (e.g., cloud services, payment processors)?
- Republic Bank
Data Security Measures:
- What measures are in place to protect the personal data (e.g., encryption, secure servers, limited employee access)?
- Encryption
- Secure servers
- Limited employee access
- Does Family Funeral Funding follow any industry standards (e.g., HIPAA compliance, PCI-DSS for payment security)?
- PCI Compliant
User Rights:
- Can users request access, updates, or deletion of their personal data?
- Yes, funeral homes can access and update their account details at any time in the dashboard.
- Is there a specific process in place for them to make these requests (e.g., an online form, email, or phone contact)?
- Yes, the option to update their account details will be available in the dashboard.
Cookies and Tracking:
- Does the Family Funeral Funding website use cookies or other tracking technologies?
- Yes.
- If so, for what purposes (e.g., to improve user experience, for analytics, or for advertising)?
- Analytics
- Improving user experience
- Advertising
- User account access
Third-Party Links:
- Does the website link to any third-party services (e.g., insurance providers, external claim submission portals)?
- Yes.
Retention Period:
- How long does Family Funeral Funding retain personal data?
- Indefinitely
- Is there a specific data retention policy in place (e.g., for as long as the claim is active or required by law)?
- Until a funeral home request their and their clients data to be deleted
Jurisdiction:
- Are there specific state or country regulations (e.g., GDPR, CCPA) that Family Funeral Funding must comply with?
- No.