Frequently Asked Questions

We can assign most life insurance policies; however, we’ll first need to verify the policy to confirm eligibility.

Yes, Family Funeral Funding can facilitate the reassignment of a life insurance policy to cover funeral expenses.

A life insurance assignment lets you pay for funeral expenses without waiting weeks or months for the insurance company to pay out.

Yes, life insurance assignments are a common and accepted way to cover funeral costs for most funeral homes in the United States of America.

Yes, life insurance assignments are legal in all states across the United States.

We charge a small percentage for our service based on the assigned amount, which comes out of the life insurance payout.

No, our fee only applies to the assigned amount which, in most cases, is not the entire policy.

Yes, you can assign more than the funeral costs up to the entire amount of the policy for a quicker payout of the insurance claim.

Technically, there is no maximum amount but our standard soft-limit is $50,000. For cash advancements beyond that amount, you will need special approval from our executive team.

The Power of Attorney applies exclusively to the assigned amount and allows us to work with the insurance company and file claim forms on your behalf to process the claim quickly and efficiently.

If you don’t have the original policy paperwork, we can still help as long as you have a policy number. We’ll work with the insurance company to get the information we need.

No, we handle all the claim filing and paperwork on behalf of the beneficiary.

We can help you identify the beneficiary by working with the insurance company. Typically, we suggest having all next of kin and other potential beneficiaries sign the assignment form to assist with verification.

If there’s no beneficiary, the policy will usually go to the estate of the deceased. We can guide you on the next steps.

If the beneficiary is deceased, the policy typically goes to the next eligible beneficiary or the estate of the deceased. We can guide you on how to proceed and work with the insurance company to determine the next steps.

If the policy was through an employer, we can still assist. We’ll contact the employer or insurance provider to verify the policy and process the assignment.

Once the beneficiary(s) sign the assignment, simply return the signed forms to your funeral director. We’ll handle the rest, including processing the claim with the insurance company.

If you received claim forms, just forward them to your funeral director. We’ll take care of filling them out and submitting them for you if we haven’t already.

Yes, we can assist in identifying the policy number if you’re unsure, but we can’t guarantee success. In this case, the best thing to do is try to locate bank statements to prove payments were made to the insurance company or policy paperwork that might indicate the deceased did indeed have an open policy with the insurance company at some point during their life.

No, we currently only process life insurance assignments within the United States.

We work with most insurance companies, but we’ll verify each policy to confirm it meets our criteria.

Generally, there are no tax concerns when using a life insurance assignment, but it’s always a good idea to check with a tax professional if you have specific questions.

A life insurance assignment service ensures you get paid quickly, reduces cash flow concerns, and eliminates the hassle of handling insurance paperwork. It also provides peace of mind to the families you serve.

Typically, you can expect payment within 24 hours after we’ve verified the policy. This quick turnaround helps you manage your funeral home’s finances more effectively.

We typically verify a claim within 24 to 48 hours, ensuring a fast turnaround so you can proceed with confidence.

Yes, funeral homes can track claims through their dashboard, where updates on the claim process are provided.

No, there is absolutely no contract or commitment required. After registering an account for free, you can utilize our service whenever it is needed.

Most types of life insurance policies are assignable, but we’ll verify each policy to ensure it’s eligible. This includes individual, group, and employer-provided policies.

We charge a small fee percentage for our service, which comes out of the assigned portion of the insurance payout. This fee only applies to the amount funded to the funeral home, not the entire policy.

Yes, we charge a minimum fee of $125 per claim. This helps keep our service cost-effective for everyone.

We operate Monday through Friday from 9 a.m. to 6 p.m. (EST), in line with standard insurance company hours. However, you can submit claims online 24/7.

Yes, you can submit a claim 24/7, but processing will start on Monday morning. In any case, to ensure your claim is received quickly, it’s best to submit it early.

Yes, it is possible to reassign a life insurance policy to Family Funeral Funding, even if it was initially assigned to a different funeral home. We can work with the original funeral home to facilitate the reassignment process, ensuring that the policy is properly redirected to cover services managed by Family Funeral Funding. Our team will handle the details and guide you through the necessary steps to make this transition seamless.

Yes, you can track the status of each claim through our secure online platform. We also provide regular updates and are available to answer any questions via live chat or phone.

If a policy is denied or deemed invalid, we’ll notify you immediately so you can withdraw the claim.

In these instances, we fund the available amount and base our fee on that amount. Before proceeding, we contact the funeral home to confirm whether they still want us to fund the claim based on the available funds. Often, we also ask if the family has additional policies they would like to file to cover any remaining balance.

We don’t charge a fee for a withdrawn claim if we haven’t processed the payment yet. Just let us know as soon as possible.

Yes, we accept assignments by fax. It won’t affect the payout; however, using our online platform is faster and more efficient and provides more details about the verification process.

No, faxing won’t delay verification since we’ll still receive your claim that day. However, using our online platform ensures faster processing and updates.

Yes, we can provide blank assignment forms if you prefer to fill them out manually. In that case, simply upload or fax the completed documents.

Yes, we accept e-signatures for any insurance company that permits them, making the process faster and more convenient for you and the families you serve.

Once you upload the signed assignment, we will start the verification process. If we need additional documents, we will contact you directly.

Upload the policy paperwork to our platform or fax it to us to help expedite the verification process.

If the family provides you with claim forms, forward them to us. We will complete and submit them to the insurance company.

If the family doesn’t know the beneficiary but has a policy number, we can help identify them by contacting the insurance company. In this case, it’s best to have all next of kin and potential beneficiaries sign the assignment.

If there is no named beneficiary, the life insurance policy pays out to the deceased’s estate or their legal next of kin, such as a spouse, children, parents, or siblings.

Yes, we ask that the funeral home always sign the reassignment at the bottom of the assignment form.

No, we do not require a notary; however, most insurance companies do in order to consider the assignment valid. We strongly recommend including a notary stamp and signature to prevent fraud and avoid delays.

If the funeral bill changes, please let us know as soon as possible by calling, emailing, or using live chat. We’ll adjust the claim amount accordingly.

Yes, family members can contact us directly. We’re ready to answer their questions and guide them through the process.

Your funeral home faces no financial risk because Family Funeral Funding acts as a non-recourse funding partner. We handle all the verification and paperwork, ensuring you get paid without worrying about insurance complications.

After the assigned amount is paid, the family’s portion is typically processed within a few weeks, depending on the insurance company’s timeline. We’ll keep you updated.

If the family receives the full payout, including our assigned portion, please contact us immediately. We’ll promptly work with you and the family to resolve the situation and ensure proper payment.

We accept all assignable policies, including FEGLI, group life, and employer policies. To ensure accurate processing, please allow up to 48-72 hours for us to verify these claims.

You can assign most annuities, but unlike life insurance, assigning an annuity involves tax implications and requires additional paperwork.

No, you cannot assign 401Ks.

Please have the named funeral home sign our assignment form, along with the next of kin’s signature.

The next of kin and the servicing funeral home must sign our assignment. If the funeral home is no longer in business, we may need additional paperwork to confirm this.

Yes, we accept claims for all causes of death at the same rate. However, we may require additional paperwork to clear the beneficiary of any involvement in the life insurance policy.

No, we do not accept accidental policies at this time because they are not considered life insurance. Many accidental policies cannot be assigned and require a police report along with underwriting requirements set by the insurance company. Additionally, most insurance companies will not verify the policy without a certified death certificate that includes the cause and manner of death.

Most insurance companies reject pending death certificates. However, it’s best to upload, fax, or email it to us, and we will provide it to the insurance company in case they make an exception.

No, we do not require a death certificate when making a payment. Instead, in 99% of cases, we can fund the funeral home with just a signed assignment from the named beneficiary.

Each insurance company has its own requirements, depending on factors such as the policy value, type, and cause of death. Therefore, we inform the funeral home on a case-by-case basis if a copy or original death certificate is needed after funding the claim. Additionally, we recommend that funeral homes keep an original death certificate on file for every claim they submit to us, since insurance examiners may have different requirements.

Yes, but we usually require additional paperwork, including consulate documents, a Death Abroad Report, a passport copy, and a translated death certificate.

Absolutely. You can request updates or deletion of your data by contacting us or through your funeral home’s dashboard.